POS and In-store Retail devices
Today there is a growing use of android mobile devices – vending machines, kiosks, advertising to name a few apart from the classic mobile use. Point-of-sale devices in particular have had a significant increase in recent years. These devices streamline the sale at the end customer, but managing devices located on multiple sites can be a challenge. Providing remote support to a number devices from a central IT team is a solution that allows not only instant real-time support, but saves money and time to both the end-user and to the team managing these.
Another reason why remote management of POS android devices has to be considered is the end user: it can not be expected that the user holding the actual device will be technologically savvy enough to be able to navigate on the device on their own, however making an IT technician go to the location all the time is not feasible. Remote access management seems to be the answer to both of those challenges.
An additional advantage to use remote access management to POS android devices can be if these devices can be grouped and managed accordingly. Rolling out a new app to these groups or collecting data from them can be simplified further optimizing the processes.
Compared to most of the previous technologies, many of the android POS devices are in fact mobile; this means that tracking their geographic location is a must in terms of security and a source of useful insight from the possible data that can be gathered.
At Webkey, we have a solution ready to all the above issues. We understand these challenges, as we have faced them while helping our customers. We are ready to help you as well, so do not hesitate to get in touch!